Meet Our Team

Each and every one of our employees represent the spirit of our company: driven, committed, and acutely aware of how limitless PMA’s potential is to grow. We go to great lengths to identify self-starters with diverse experience and skill sets to produce not just an effective workforce, but a well-rounded, talented and complementary team.

Heather O’Steen, CAE

President & Owner

Sarah Nathans

Director of Operations and Client Relations

Christina Walther

Accounting Manager

Tara Roling, CMP

Conference Director

Phillip E. Russo, CAE

Executive Director

Liz Novak, CAE, MBA

Deputy Executive Director

Jenn Pastore Monroy, CAE

Executive Director

Laurie LoRe-Gussak

Laurie Gussak, MBA, IOM, CAE

Executive Director

Allyson Bertelli

Conference Coordinator

Laurie Davin

Association Coordinator

Daniel Dominguez

Program Manager

Malia Friesen

Malia Friesen

Marketing and Communications Coordinator

Stephanie Hix

Membership Coordinator

Kathy LaMastra

Conference Coordinator

Jeff Pane

Marketing Communications Manager

Eileen Popkin, CPA


Jenn Redmond

Jennifer Redmond

Senior Association Manager

Damien Salamacha

Association Manager and Marketing & Communications Coordinator

John Schnyderite

Digital Marketing & Technology Manager

Lauren Camia

Senior Associations Manager

Jennifer Tovar


A commitment to professional excellence

PMA strongly encourages professional growth and development, and supports employee membership and involvement in professional organizations.