Heather O’Steen, CAE
Co-Managing Partner, COO, CDO
Heather O’Steen, CAE is the Co-Managing Partner of PMA, as well as the Chief Operating and Development Officer. Heather’s background includes extensive association management and Executive Director/CEO experience. She leads and oversees operations, setting service standards, and training of our talented staff in such capacities as association management, board governance, strategic direction, meeting services, administration, member services, program development and communications/marketing.
Heather earned the credential of Certified Association Executive (CAE), designated by the American Society of Association Executives (ASAE), and ASAE’s Certificate in Association Management. She maintains memberships in, and volunteers with, multiple associations for engagement and continuous growth including ASAE and AMC Institute.