Managing Partners

Nancy Furstenburg, CPA, CAE 

Nancy Furstenburg, CPA, CAE, is the Co-Managing Partner of PMA, as well as the Chief Financial Officer. Nancy’s background includes many years of public accounting experience in the area of tax, audit and financial reporting in both the nonprofit and for profit world, as well as extensive experience as the CFO for a major 501c(3) nonprofit organization. Nancy is the developer of the highly regarded system of processes, procedures and the internal control which is the foundation for PMA’s Accounting and Finance department.

Nancy has earned the credential of Certified Public Accountant (CPA) and Certified Association Executive (CAE), designated by the American Society of Association Executives (ASAE), as well as ASAE’s Certificate in Association Management. She is an active member of the American Society of Certified Public Accountants (AICPA).

Heather O’Steen, CAE

Heather O’Steen, CAE is the Co-Managing Partner of PMA, as well as the Chief Operating and Development Officer. Heather’s background includes extensive association management and Executive Director/CEO experience. She leads and oversees operations, setting service standards, and training of our talented staff in such capacities as association management, board governance, strategic direction, meeting services, administration, member services, program development and communications/marketing.

Heather earned the credential of Certified Association Executive (CAE), designated by the American Society of Association Executives (ASAE), and ASAE’s Certificate in Association Management. She maintains memberships in, and volunteers with, multiple associations for engagement and continuous growth including ASAE and AMC Institute.
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